Question 1

Why not just grab free cardboard boxes?

Accepted Answer

Free boxes still cost tape, assembly, sagging bottoms, and a recycling pile when you are done. Crates show up ready, stack 5 high without bowing, and disappear when you are done. For a week of 20 crates with a dolly, delivery, pickup, and tax, $79 is the whole bill.

Question 2

How strong are the crates?

Accepted Answer

Our launch crate class is a heavy-duty attached-lid tote rated at 100 lbs per container when stacked. That matters for books, dishes, pantry items, tools, dorm gear, and office files.

Question 3

How many crates do I need?

Accepted Answer

Most studio and 1-bedroom moves start with 20 crates. Most 2-bedroom moves need 40. Larger homes, staging jobs, and cleanouts should start with 60.

Question 4

Do I keep the crates for one week or two?

Accepted Answer

You can book either. One week works if you are already packed and moving quickly. Two weeks is better for most people because it gives you time to pack before the move and unpack after.

Question 5

Do prices include tax?

Accepted Answer

Yes. Every price you see includes Tennessee sales tax. The price on the pricing card is the total you pay.

Question 6

Do you deliver to apartments?

Accepted Answer

Yes. Send gate codes, building numbers, elevator instructions, and any loading-zone rules before delivery.

Question 7

Do I need to be home?

Accepted Answer

For most houses, no, if there is a safe covered drop spot. For apartments, gated buildings, or elevators, someone usually needs to be available.

Question 8

Can movers use the crates?

Accepted Answer

Yes. Tell your moving company you are using reusable crates. They stack cleanly and are easier to load than taped cardboard.

Question 9

What if I need more time?

Accepted Answer

Text before pickup day. If the crates are not already booked, we can extend your rental by the day.

Question 10

Do you serve Cleveland, Ringgold, Fort Oglethorpe, or Dalton?

Accepted Answer

Yes by zone. Your fee is based on the farther of the two addresses.

Question 11

Can I use these for storage?

Accepted Answer

Short-term, yes. Long-term storage is not the core service. If you need crates for more than 14 days, text before booking.

Frequently asked questions.

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